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Rental Quandary

Scarce units, costly repairs and surging rents hit tenants and landlords hard

Monday, December 12, 2005
By Gwen Filosa and Michelle Hunter
New Orleans Times-Picayune

After losing their half of a Louisiana Avenue double to the flood, Sheila Landry and her 13-year-old daughter thought post-Katrina life couldn't get much worse. Then they returned to New Orleans from evacuation in Orlando, Fla.

They were braced for the sight of sodden clothing and rotted furniture. Instead they found . . . nothing at all. Their landlord had essentially evicted them from the apartment they had rented for $500 a month for half a decade.

"Jewelry. My daughter's piggy bank, the one she has had since she was 5. Her Xbox, video games, her porcelain dolls," Landry said, ticking off the list of things that had been pitched out in her absence. "Everything in my house is gone."

But Landry's landlord said he has his own cross to bear. The entire row of housing Donald Bradley owns on Louisiana Avenue was damaged by flooding. He said he gave Landry plenty of time to return, but when she didn't, he had to clean out the property.

All of her stuff had been drowned anyway, he said, and she hadn't paid rent since August, an assertion Landry denies. Bradley said it cost him $700 just to have workers clear out the apartment.

So much for Landry's security deposit.

"He told me he used my September rent to pay for the cleaning," said Landry, who had a month-to-month lease. "Life goes on, but I just never thought he'd do something like that. He really thought I wasn't coming back."

Two sides of story

Landry and Bradley are flip sides of the post-Katrina rental market in New Orleans.

With available housing stock drastically reduced by the flood, demand -- and rents -- are soaring. And the big suburban apartment complexes, which now have waiting lists with hundred of names, seem unlikely to relieve the pressure.

Are the rent increases gouging, as many tenants assert, or simply a market correction by landlords who said they are facing higher costs across the board? Whatever the answer, the days of bargain-basement New Orleans rents appear to be over.

Sob stories abound on both sides of the transom: Tenants are losing longtime homes, and landlords are having trouble bringing units back on line in the face of budget-busting rehab and labor costs as well as legal impediments.

Landry sees her landlord as a villain right out of Dickens. But Bradley said he's a victim himself. He had no flood insurance for his six properties in New Orleans.

"I'm trying to save everything," he said. "People need somewhere to live. I'm trying to bring people back to New Orleans."

Like his tenants, Bradley and his family lost their home to flooding. His relatives, including children, are scattered across the South. A landlord for 10 years is now, ironically, searching for a rental unit he can afford himself.

"The prices they want are ridiculous," Bradley said. "We looked at a three-bedroom home the other day and the lady wanted $1,200. Another wanted $1,500. I'm not price gouging," he said, adding that he has no immediate plans to raise the rent on Landry's old unit higher than the $500 he was getting pre-Katrina.

Bradley has been commuting every day from New Iberia to work on his rental properties. He hopes to occupy one side of a double. But it could be three or four months before it's livable, he said.

"I'm a black man trying to make it," Bradley said. "I try to help people. If I can help somebody, I will."

Legal scramble

Part of the problem is that legal impediments make it harder for landlords to clear and re-rent apartments that are under lease to tenants who haven't paid rent in months and have no intention of returning.

Recent settlement of a federal lawsuit imposed a 45-day wait between the posting of an eviction notice and any court hearing on the matter. Tenants were relieved, while many landlords said the order leaves them holding the bag.

"What about the landlords? We have bills and obligations, too," said Alvin Humphrey, whose rental property made it through the storm. "Is FEMA or the state helping landlords to pay their bills?"

Humphrey, now living in the San Francisco Bay area, said he relies on the income from his rentals to help care for his ailing mother in New York City. But he said he isn't forcing anyone out.

"I don't want to pressure my tenants and force them to make a bad decision on top of a bad situation. I will let them tell me their plans."

Lawyers in New Orleans are scrambling to help renters who claim they've been treated unfairly. But in Louisiana, renters who pay month-to-month may be booted out with only a 10-day notice -- and no reason is needed.

The climate is growing ugly, lawyers said. The city's legal aid clinic has hundreds of cases, with only 10 lawyers on staff post-Katrina.

"It's terrible. Louisiana law is so favorable to landlords that tenants really have no recourse if they do not have a term lease," said attorney Bernadette D'Souza, who is handling housing case for New Orleans Legal Assistance, an agency swamped with new clients.

"Space is at a premium right now," D'Souza said, "so landlords who find out they can evict someone and hike the rent can do so now."

D'Souza successfully argued in court recently on behalf of a number of renters facing eviction, at least buying them some time to remain in their homes.

But her agency cannot take cases that seek damages, since it works for the poor and doesn't charge fees. If renters come to her claiming their landlords dumped their possessions into the street, D'Souza refers them to the bar association. Private attorneys may be interested in a damage lawsuit, because they can win fees.

Coming up empty

Meanwhile, newly returning residents, not to mention newcomers to the area, are coming up empty when they set out to rent a house or apartment.

"For the thousands of people trying to return to New Orleans, the fact that affordable housing is now unavailable makes it practically impossible for us to do so," said Leslie Tate, a Boston-area resident searching for a place here. "This is especially true for students who used to be able to get away with paying $400 a month for a nice place. Now, that's unheard of."

Tate said she has found rentals in New Orleans jacked up to three times what they went for a year ago.

"The city is not nearly as appealing as it was a few months ago, but the rates are now comparable to those of New York," Tate added.

Jennifer Belato, 19, a Delgado student from the Northshore who wants to return to New Orleans by mid-January for classes, had a similar experience. "The few places that are for rent are $1,000 or more," she said. Her searches in Algiers and Mid-City were fruitless.

"FEMA has to bring in a lot of trailers soon, or the people of New Orleans won't be able to come back even if they want to," Belato said.

It's the loss of eastern New Orleans apartments and the Lower 9th Ward, and parts of the Upper 9th, where cheaper apartments had been found, that's forcing renters to look to the spots of town left unscathed by the storm, where "luxury" and "safe neighborhood" dot the classified ad descriptions.

Some rents in check

Those landlords who cater to college students, and want to keep it that way, have mostly kept their rents in check. Other coveted parts of Uptown, the neighborhoods with private patrols and the rare Garden District rentals, upped their rents long before Katrina.

The Warehouse District has glimmered for years with boutique $1,500 efficiency apartments, and pre-Katrina saw New Orleans swoon into "condo-ization" that turned apartment buildings into high-priced "luxury" condos, for sale or rent, such as the St. Charles Avenue building where 400 square feet, plus a communal swimming pool, will cost you $995 to rent, plus a $155 monthly condo fee.

But generally, before the storm, the New Orleans region was a near-bargain when it came to apartment rentals. Musicians, coffee-shop workers and aspiring artists often flocked here instead of more traditional meccas such as Brooklyn, N.Y., or Berkeley, Calif., knowing they could land half a double on the cheap.

Former New Orleans renters have looked to the suburbs, Metairie and Harahan, or across the river to Algiers and Gretna for shelter, only to find that even the sprawling complexes have no vacancies.

100,000 units off market

More than 100,000 rental units are off the market across the New Orleans area due to hurricane damage, said Henry Shane, an owner of 1st Lake, which rents some 8,000 homes, mostly in Jefferson Parish.

Of that lot, 3,500 apartments took damage and 1,800 more need major repairs, Shane said. What wasn't damaged is being used to house tenants from the uninhabitable units and Shane employees who lost homes to flooding.

Property owners and landlords are faced with higher repair bills and lost revenue from three months without renters, and many said they are forced to pass along those costs to their tenants.

Landlords with damaged homes said construction crews cost twice as much these days. It's common to see rents upped by $100 or more. A Bywater one-bedroom that was $775 before the storm is $100 more even though it sustained no damage, with the landlord saying the increase doesn't even begin to recoup the higher insurance bill.

Rental property owners are now competing for a reduced pool of maintenance workers and that has driven up labor costs. Gone are the days of a $12-an-hour handyman, said Dee Hunter, who manages 30 properties.

"They won't touch you now unless you pay $25 an hour," Hunter said. "And that's if you can find someone. Burger King's paying $10 an hour with a signing bonus."

Hunter, an apartment locator, said Katrina has practically forced her into retirement. There isn't a single rental property available for her to show the desperate and displaced, she said. The message on her answering machine, inside her Metairie office, says as much.

"It's heartbreaking to keep listening to all the stories," Hunter said.

One man, a retired veteran from Chalmette, called to say the only possessions he had left were the cell phone on which he was calling her and the car in which he now sleeps.

In Algiers, Steve Enslow pulled every Internet advertisement for his 700-unit apartment complex, Forest Isle. His waiting list since the storm has grown to 600. But with nothing available, Enslow said he didn't want to give people false hope.

Enslow is taking rent up about 5 percent across the board at Forest Isle, where he had to promise his staff a 150 percent raise just to get them to come back to work after the storm. Shane said rents at 1st Lake properties likely will go up as much as 7 percent for new leases.

That's par for the course, considering the new economy and storm-scarred circumstances, Shane said. As for price gouging, Shane said that's more likely to occur with smaller mom-and-pop rentals and not with the large complexes.

"Renters are our customers," Shane said. "We're not in this to make a big killing on a disaster."

Not all Scrooges

The news isn't all about Scrooge-type landlords.

At least one apartment complex in devastated eastern New Orleans, Oak Island, has offered to return security deposits, former residents there said. And Katrina has forced many evacuees to become absentee landlords.

Nora Wall rented out her home, along with her mother's, in Riverbend after she left the city in order to work. She was flooded with inquiries when she advertised an 800-square-foot apartment for $600. The same house has a larger unit in front that goes for $1,100, because it includes a washer and dryer, a dishwasher, and shared yard.

"I want to pay my mortgage and fix up the property, but I'm not looking to get rich off the situation," said Wall, who runs a local nonprofit and plans to return to the city regularly. "I hope that by maintaining my property and offering a fair rental I can contribute to the rebuilding efforts."

Wall combines her idealism with a landlord's practicality. "I hope my renters are good people who won't ruin my house," she said.

Gwen Filosa can be reached at gfilosa@timespicayune.com or (504) 826-3304. Michelle Hunter can be reached at mhunter@timespicayune.com or (504) 826-3836.


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