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DENVER, CO: Marketing firm's job: to change image of homeless

By April M. Washington
Rocky Mountain News
June 9, 2005

Denver has hired a local marketing firm to reshape the public's image of the homeless - from one of a bedraggled panhandler to an image reflecting the growing number of women, children and families.

The Denver Commission to End Homelessness awarded a $60,000 contract to political consultant Eric Sondermann.

The move comes as the commission begins to implement Mayor John Hickenlooper's plan to raise money and resources needed to end homelessness within 10 years.

"We want to do a professional communication job so people have a clear understanding of what we're doing and what it will take to change the lives of the people who are homeless," said Deborah Ortega, executive director of the commission. "Part of our communication is to help people understand that these efforts will make a difference, but it takes the resources to change people's lives."

A more realistic portrait of the Denver area's homeless population is the growing number of children, women and families seeking assistance, service providers said Wednesday during a briefing to a City Council committee.

"The side the public doesn't see is that of the women and children," said Father John Lager, director of the Samaritan House in downtown Denver. "There are even less services for them."

Lager said that the number of families standing in line for the shelter's daily lottery for beds has more than doubled from 10 per day to 25 per day in the past few years.

Last month, the commission unveiled a bold plan that calls for sweeping changes in Denver's approach to homelessness.

The 10-year plan calls for building more than 3,000 units of permanent and transitional housing, providing comprehensive mental health and substance abuse services, expanding the city's shelter system, increasing outreach and reducing panhandling.

However, funding the plan will be a major undertaking. Startup costs are projected at $7 million, and city officials estimate it will cost $12 million per year to fully implement the plan.

Hickenlooper, who has made the issue a top priority, is pushing mayors and county commissioners from neighboring suburbs to ask metro voters to extend the 0.1 percent stadium sales tax that funded the construction of Invesco Field at Mile High to pay for affordable housing, including housing for the homeless.

"The plan the commission and mayor developed is a long-term and comprehensive one," Sondermann said.

A theme the public may hear is that combating homelessness is a matter of "morality and justice."

"We are our brother's keeper," Lager said.

washingtonam@RockyMountainNews.com or 303-892-5086

Copyright 2005, Rocky Mountain News. All Rights Reserved.


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